Yesterday, the staff didnt tell us it was for that reason that they were denying us of play time. They just said its closed and must pay $8. I don't know why when it says free for clients with $10 receipt. Let's not forget the fact that we went off peak time and there was no one but 2 staff who were busily chatting with each other. And well, since the promo is out (I just got to know now) they should have clearly explained it to us. Paying $8 is not an issue. But sending us away without explanation is just a horrible thing to do to a toddler.
My hoy ran excitedly towards the Bouncy Castle as soon as he saw em. Who wouldn't. Only to be shooed away. He was crying so much that I felt very angry with the staff. The boy can't even go near for photo op? Or to excitedly talk about the castle. He won't go in if he's not allowed but I'm sure its not wrong to go near and admire it. Pretty bad experience AMK Hub. 2 thumbs down AMK Hub!